Frequently Asked Questions
If you have any questions, please contact the
Planning and Placement department via telephone: 020 2089920
We are happy to personally answer your questions.
I did not receive any confirmation of my placement on the waiting list.
Within 5 working days, your registration will be confirmed by email. If you have not received a confirmation email after 5 working days, please call our Planning and Placement department. We will send you a confirmation as soon as possible.
My child is on the waiting list, but I would like to change the registration information.
If you would like to change the weekdays on your registration form, or add more days, or a different location, please contact our Planning department via email: firstname.lastname@example.org
Do I receive an annual statement?
Yes. Every year, you will receive the annual statement in the first month (January) of the next year.
How can I place an order for Koeka products?
Please discuss your order with the branch manager. She will check the availability of the product of your choice. In case the product is out of stock, it will be re-ordered and delivered within two weeks.